Indicrest™ Help Center

• Yes, we offer Loyalty Points on eligible purchases. You can earn points equivalent to 5% of your order value, which can be redeemed for discounts on future orders.
• Loyalty Points are credited after successful order fulfillment and can be used at checkout, subject to applicable limits.
• Please note that Loyalty Points have no cash value and may be adjusted in case of returns or refunds.

• You can view your total Loyalty Points by logging into your customer account.
• To use your points, simply request redemption. Once your Loyalty Points are redeemed, a discount coupon code will be generated and sent to your registered email address.
• You can copy this code from the email and apply it at checkout to receive your discount.

Need Help? We’d love to help you. Drop us a message at support@indicrest.com with your details.

We’d love to hear from you. Drop us a message at support@indicrest.com with your details.

Yes. Your data is collected and processed in accordance with our Privacy Policy. We use encrypted systems and comply with applicable data protection laws.

Yes. You can request access, correction, or deletion of your personal data anytime by contacting support@indicrest.com.

If your order is delayed beyond the estimated timeline, contact us with your order number. If the courier confirms a lost package, we will arrange a replacement or refund.

Yes. Indicrest sells third-party products that are sourced from authorised distributors, wholesalers, or the brands themselves within India. We do not import products from outside of India.

Our role is to facilitate the transaction and delivery of authentic products. We are not responsible for the quality or warranty of third-party products beyond our own Refund & Return Policy.

We sincerely apologize if you have received an expired product. An expired item is considered a defective item. Please contact us immediately at support@indicrest.com with your order ID and clear photos of the product showing the expiration date. After we validate the issue, we will arrange for a replacement or a full refund at no additional cost to you.